Privacy policy

Trakshym LLP (“Trakshym”, “we”, “us”) runs www.trakshym.com and is the controller of the personal data described in this policy.

Address: Trakshym LLP, 812, Millennium Business Hub, Nana Varachha, Surat, Gujarat 395006, India
Privacy contact: contact@trakshym.com

We only collect what you send us through the site, plus the minimum technical data needed to run it.

Contact and discovery-call requests

• Your name and work email address
• The topics you select, the site version you used (global, Australia, United States or Europe) and the page the form was on
• An optional message, and a phone number or subject if you give one

Job applications

• Your full name, email address, phone number and the role you apply for
• Your resume (a PDF file) and the message you write about yourself

Support requests

• Your name, email address, the topic and your description of the issue

Newsletter

• Your email address and when you subscribed

Technical data

• Your IP address, held briefly in server memory to limit repeated form submissions (spam protection). It is not written to our database.
• Standard request logs kept by our hosting provider for security and reliability.
• Aggregated, cookieless visit statistics if we enable website analytics (see analytics below).

Please do not include sensitive information (such as health data) in forms or resumes unless it is necessary.

Under the GDPR and UK GDPR we rely on these legal bases:

• Replying to enquiries and discovery-call requests: taking steps at your request before a contract, and our legitimate interest in responding to business enquiries.
• Assessing job applications: taking steps at your request before an employment contract, and our legitimate interest in recruiting.
• Handling support requests: performing our contract with your organization, and our legitimate interest in supporting the systems we build.
• Sending the newsletter: your consent, which you can withdraw at any time.
• Keeping the site secure and free of spam: our legitimate interest in protecting our systems and users.

We do not sell your personal information, we do not use it for advertising, and we do not make decisions about you based solely on automated processing.

When you submit a form, we email a copy of your submission to our team so the right person can respond, and send you a confirmation email that summarizes what you sent. For job applications the confirmation does not include your resume file.

Form submissions, including resumes, are stored in our MongoDB database. Our team works from India, so your data is accessed from India. We use service providers to host the site, run the database and send email. They process data only on our instructions.

• Website hosting: Vercel Inc.
• Database: MongoDB
• Email delivery: Resend

International transfers

If you are in the European Economic Area, the UK or Australia, your data is transferred to Indiaand to the countries where our providers operate. Where the law requires it, we protect these transfers with safeguards such as the European Commission’s Standard Contractual Clauses or the UK International Data Transfer Addendum.

We keep personal data only as long as we need it for the purpose it was collected for, then delete it.

• Contact and support requests: as long as we need them to respond and follow up on your request
• Job applications and resumes: for the duration of the hiring process for the role you applied for
• Newsletter: until you unsubscribe

We plan to use Vercel Web Analytics, which counts page views without cookies and without storing identifiers that follow you across sites. Before we use any non-essential cookies, visitors in the EU and UK will be asked for consent. Details are in our cookie policy.

Under the GDPR and UK GDPR you have the right to:

• access the personal data we hold about you and get a copy of it
• have inaccurate data corrected
• have your data erased
• restrict or object to our processing, including processing based on legitimate interests
• receive your data in a portable format
• withdraw consent at any time, where we rely on consent

We reply within one month. You can also complain to your data protection authority: in the UK, the Information Commissioner’s Office; in the EU, the authority in your country (see the European Data Protection Board’s list of members).

We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988. You can ask to access the personal information we hold about you and to have it corrected (APPs 12 and 13).

Your information is disclosed overseas to our team in India and to the service providers listed above (APP 8). We respond to access and correction requests within 30 days. If you are not satisfied with how we handle a complaint, you can contact the Office of the Australian Information Commissioner.

Depending on where you live, US state privacy laws such as the California Consumer Privacy Act, as amended by the CPRA, may give you the right to know what personal information we collect and how we use it, to correct it, to delete it, and to opt out of its sale or sharing. We do not sell or share personal information for cross-context behavioral advertising. We will not discriminate against you for exercising these rights. See the California Privacy Protection Agency for more on these rights.

Email contact@trakshym.com with your request. We may ask you to confirm your identity before we act on it. To unsubscribe from the newsletter, email us at the same address.

We limit access to submitted data to the people who need it to respond, and we use encrypted connections (HTTPS) between your browser and our site. No system is perfectly secure; if a breach affects your data, we will notify you and the relevant authorities where the law requires it.

This site is for businesses and job applicants. It is not directed at children under 16, and we do not knowingly collect their data.

We update this policy when our practices change. The date at the top shows the latest version.